Payment methods

Payment Service Provider

Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For reclamations, please contact the website the payment was made to.

Paytrail Plc
Innova 2
Lutakonaukio 7
40100 Jyväskylä

Business ID 2122839-7

Bank payments

You have access to the payment buttons of all Finnish banks. You can pay using the payment buttons of Aktia, Danske Bank, Handelsbanken, Nordea, Oma Säästöpankki, Osuuspankki, POP-Bank, S-Bank and Ålandsbanken. Your statement will show Paytrail Oyj as the payee, we will forward your payment to the online merchant. From the online shop, you will be redirected directly to your bank to make a secure payment.

Credit card payments

You can pay online with Visa, Visa Debit, Visa Electron, MasterCard, Debit MasterCard and American Express cards. The online shop uses international Verified by Visa, MasterCard SecureCode and American Express SafeKey authentication services.

Paytrail appears as the payee on the card bill and forwards the payment card payment made by the customer directly to the merchant. Card payments are made securely using a secure payment form and no payment card details are stored in the e-commerce systems.

Mobile payment methods

Mobile payment methods Pivo, MobilePay, Masterpass and Siirto are in-app services that allow you to pay for online purchases by credit transfer from your account or by card payment from your card by accepting a payment in that app. Pivo also supports Siirto-payments, allowing you to accept a payment in any application that supports Siirto.

Pivo

The terms and conditions are available on the Pivo website: pivo.fi/kayttoehdot/pivon-kayttoehdot

MobilePay

Payment terms are available on the MobilePay website: http://mobilepay.fi/asiakastuki/ehdot

Apple Pay

You can read the list of Apple Pay users here: https://support.apple.com/fi-fi/HT201239

E-mail invoice

If you wish, you can pay for the services by invoice / reference invoice. When you pay for services on a bill, the services are not automatically activated. The service will be activated after the first payment.

E-Invoice (Finvoice)

You can also request an invoice in the form of an e-invoice. Please provide us with your e-invoice (Finvoice) details when you place your order.

Paper invoice

Tuonetti does not support paper invoicing. We strive to be as ecological as possible. However, if you need a paper invoice, a surcharge of 10€ will be added.

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