Payment service provider
The payment service is provided by Paytrail Oyj (2122839-7) in cooperation with Finnish banks and credit institutions. Paytrail Oyj appears as the recipient of the payment on the bank statement or card bill and forwards the payment to the merchant. Paytrail Oyj is a licensed payment institution. In case of complaints, please contact the supplier of the product in the first instance.
Paytrail Oyj, business ID: 2122839-7
You have access to the payment buttons of all Finnish banks. You can pay using the payment buttons of Aktia, Danske Bank, Handelsbanken, Nordea, Oma Säästöpankki, Osuuspankki, POP-pankki, Säästöpankki, S-pankki and Ålandsbanken. Your statement will show Paytrail Plc as the payee, we will forward your payment to the online merchant. From the online shop, you will be redirected directly to your own bank to make the payment securely.
Credit card payments
You can pay online with Visa, Visa Debit, Visa Electron, MasterCard, Debit MasterCard and American Express cards. The online shop uses the international Verified by Visa, MasterCard SecureCode and American Express SafeKey authentication services.
Paytrail appears as the payee on the card bill and forwards the payment card payment made by the customer directly to the merchant. The card payment is made securely via a secure payment form and no payment card details are stored in the e-commerce systems.
Mobile payment methods
Mobile payment methods Pivo, MobilePay, Masterpass and Siirto are in-app services that allow you to pay for online purchases by credit transfer from your account or by card payment from your card by accepting a payment in that app. Pivo also supports Transfer payments, allowing you to accept a payment in any application that supports Transfer.
The terms and conditions are available on the Pivo website: pivo.fi/kayttoehdot/pivon-kayttoehdot
Payment terms are available on the MobilePay website: http://mobilepay.fi/asiakastuki/ehdot
You can read the list of Apple Pay users here: https://support.apple.com/fi-fi/HT201239
E-mail invoice / Reference invoice / Bank transfer
If you wish, you can pay for the services by invoice / reference invoice. When you pay for services by invoice, the services are not automatically activated. The service will be activated after the first payment.
Finvoice / E-Invoice
You can also request an invoice in the form of an e-invoice. Please provide us with your e-invoice details when placing your order.
Tuonetti does not support paper invoicing. We strive to be as ecological as possible. However, if you need a paper invoice, a surcharge of 10 euros will be added.